1. Overview
ZIAF POS, Inc. ("ZIAF POS", "we", "us") respects your privacy and is committed to protecting it through this Privacy Policy. This policy describes the types of information we collect, how we use it, and the choices you have regarding your data when you use our website and platform (the "Service").
2. Data We Collect
We collect information you provide directly, such as your name, email address, company details and billing information. We also automatically collect usage data — including device information, IP address, browser type, and how you interact with the Service — via cookies and similar technologies.
- Account information (name, email, password hash, company)
- Usage data (feature interactions, workflow activity, log-in timestamps)
- Payment information (processed by our PCI-compliant payment provider — we never store full card numbers)
- Support communications and feedback you send us
3. How We Use Data
We use collected data to provide, maintain and improve the Service; to process transactions; to send you service-related communications; to provide customer support; to detect and prevent fraud or abuse; and to comply with legal obligations.
4. Data Sharing & Disclosure
We do not sell your personal data. We may share data with sub-processors who help us operate the Service (such as cloud hosting and email delivery providers), each bound by confidentiality obligations, or when required by law, or in connection with a merger, acquisition, or sale of assets.
5. Data Security
We maintain administrative, technical and physical safeguards designed to protect your data, including encryption in transit (TLS 1.3) and at rest (AES-256), regular independent security audits (SOC 2 Type II), and strict internal access controls.
6. Your Rights & Choices
Depending on your location, you may have the right to access, correct, export, or delete your personal data, and to object to or restrict certain processing. To exercise these rights, contact us at info@ziaf.net.
7. Cookies & Tracking
We use cookies and similar technologies to keep you signed in, remember your preferences (like dark mode), and understand how the Service is used. You can control cookies through your browser settings, though disabling them may limit some functionality.
8. Data Retention
We retain personal data for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements.
9. International Transfers
ZIAF POS is based in the United States and may process data in other countries where our sub-processors operate. Where required, we rely on appropriate safeguards such as Standard Contractual Clauses for international data transfers.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We'll notify you of material changes by email or through an in-product notice before they take effect.
11. Contact Us
If you have questions about this Privacy Policy, please contact us at info@ziaf.net or write to us at 148 Market Street, San Francisco, CA 94103.